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We pride ourselves on courteous, accurate and speedy member service. Our associates are poised to answer your questions and reply to those inquiries as quickly as possible.

How to Reach Us

We invite you to contact us by visiting our branches, using the convenient online form below, or contacting our call center:

Call us at: 973-576-2000 or 888-554-9328

  • Member Services: 973-576-2002
  • Past Due Loans: 973-576-2018
  • Mortgages & Home Equity: 973-576-2003
  • Consumer Loans: 973-585-3162
  • Dover Branch Direct: 973-361-3770
  • Newark Branch Direct: 973-576-2072
  • South Orange Branch Direct: 973-761-7090

Questions Specific to Online Bill Pay Service through Online Banking:

  • Bill Payment Support through Metavante please call 1-800-823-7555
    • Press 1 for Bill Payment Account, then
    • For Payment Issues, Press 1
    • For Bill Payment Account Questions ,Press 2

                For "How To" Questions, Press 3

For inquiries on Mortgages or Home Equity Loans please email [email protected] 

For specific questions about Debit Cards, ATM Cards, E-Statements, ACH inquiries, or Credit Cards, please email us at [email protected]

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