We pride ourselves on courteous, accurate and speedy member service. Our associates are poised to answer your questions and reply to those inquiries as quickly as possible. Or you may try out GIA for an instant reply.
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How to Reach Us
We invite you to contact us by visiting our branches, using the convenient online form below, or contacting our call center!
The number to our call center is 973-576-2000 or 888-554-9328
Additional Numbers
- Member Services: 973-576-2010
- Past Due Loans: 973-576-2018
- Mortgages & Home Equity: 973-576-2003
- Consumer Loans: 973-585-3170
- Parsippany Branch Direct: 973-576-2042
- Dover Branch Direct: 973-361-3770
- Newark Branch Direct: 973-576-2072
- South Orange Branch Direct: 973-761-7090
- Sayreville Branch Direct: 732-242-6026
- Brick Branch Direct: 732-242-6000
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Questions Specific to Online Bill Pay Service through Online Banking:
- Bill Payment Support through Metavante please call 1-800-823-7555
- Press 1 for Bill Payment Account, then
- For Payment Issues, Press 1
- For Bill Payment Account Questions ,Press 2
- For "How To" Questions, Press 3
For inquiries on Mortgages or Home Equity Loans please email or call our mortgage department.
For specific questions about Debit Cards, ATM Cards, E-Statements, ACH inquiries, or Credit Cards, please call or email our member services department.